Shipping & Returns
Shipping Policy
After receiving the order confirmation, all orders are processed within 2 to 5 business days (excluding weekends and holidays). You can expect delivery within 14 days from the date of shipping. You will receive another notification when your order has shipped.
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Domestic Shipping Rates and Estimates
For calculated shipping rates:
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Shipping charges for your order will be calculated and displayed at checkout.
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We understand the importance of receiving your purchases on time and offer a 30-day delivery option for all our on-display order products.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received your order within ten days of receiving your shipping confirmation email, please get in touch with us at mararimark@gmail.com with your name and order number, and we will look into it for you.
Return & Exchange Policy
We accept product returns up to 7 days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping and service charges for the return within 7 working days.
If your order arrives damaged, email us as soon as possible at mararimark@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at mararimark@gmail.com.